Our warranty covers against defects in workmanship and materials for a lifetime on all cookware and bakeware products. All electrical components are warranted for 2 years, along with our mixing bowls and kitchen cutter. Our white mixing bowl is not covered under warranty.  The warranty does not include abuse, accidents, or modification in any way, but if your cookware is damaged or destroyed by accident, fire, theft, or natural disaster, all original purchases may be replaced at 50% of the retail price at time of replacement. A police/fire report or letter of explanation is required for replacement.

If your cookware is in need of replacement parts due to accidents, normal
wear and tear or aging you may purchase the kits at a reduced price.
https://waterlesscookware.com/pages/warranty-parts

If you feel that a part is defective in workmanship or materials please contact our
warranty department at (262)429-9972 or Warranty@Americraftcookware.com

Please do not ship anything to our factory without contacting our office prior.
We look forward to serving you!

Should you decide to purchase a new set and give your set to a friend or family member, your warranty is transferable and they’ll thank you for it every time they prepare a meal! They must provide a copy of the original purchase for replacement.

Americraft Cookware’s liability under this warranty is limited to the repair or replacement of the defective product at the manufacturer’s sole option. Americraft Cookware shall not be liable for any incidental or consequential damages, whether direct or indirect. This warranty is expressly granted in lieu of all other warranties including the implied warranties of merchantability and fitness for a particular purpose.

Lustre Craft Cookware is backed by the best Customer Service Departments in the industry. We pride ourselves on providing comprehensive and dependable service. Please direct all customer care and warranty questions and issues to:

Waterless Cookware Customer Service Department
2511 Dora Ave Tavares, FL 32778
Email: info@LustreCraftCookware.com
Phone: (800)800-2850

Waterless Cookware Warranty Service Department
245 Trenton Road West Bend, WI 53095
Email: Warranty@WaterlessCookware.com
Phone: (262)429-9972

Thank you for inviting Waterless Cookware into your home to share a lifetime of meals and quality cooking experiences with you and your family. Cookware purchased from this website is already registered.

If you’ve purchased your cookware at a different retailer please email us at info@LustreCraftCookware.com and let us know.